This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
My flowergirls looked like princesses in their dresses. So pretty and a perfect fit.
Hi Dress First
I would like to say a BIG THANK YOU for your high quality customer service and ensuring I received the dress I ordered before the date I specified that it was needed by.
I cannot begin to tell you how much of a relief it was that I came across your website by accident. I was automatically sold by the style and low prices of your dresses that I didn't even think to read the website feedback. You not only delivered the most beautiful and unique dress (have shopped all over Sydney Australia and been very disappointed). I only wish I had found your website earlier to save the money my mum spent on another dress that my little sister didn't end up wearing to her cotillion. The $80 dress I bought from you not only looked and felt better, the number of compliments my sister received, everyone actually thought it was custom made for her.
I will definitely be recommending your website to everyone I know and for any of you out there who have any doubts buying from here, TRUST me not only are the dresses beautiful and very affordable the high level of customer service you get from the staff and communication about your order is much higher and more professional than the customer service (or lack of) what we received from some of the boutiques we visited.
Reply by DressFirst.com
Thanks for your praise for our product and our service. Your satisfaction is upmost important to us and this is absolutely our work power.