This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
Quality - Excellent
Customer Service - Exceptional!
My daughter is getting married in March so I started looking for dresses online. I went into a local bridal store to see if there was anything I liked and even tried on a few dresses to get an accurate size. Needless to say, I ordered the wrong size. I opened the box and tried on the dress and the size was too small. I neglected to read the fine print or size chart. I was so disappointed in myself. The dress was absolutely beautiful! It was designed and made with detail and quality material. The material was gorgeous! The quality of the dress wasn't anything I had seen at the local bridal store. As I read the return policy and the size chart I knew I made the mistake. I loved the quality of the dress so much I got online and ordered another dress in the size needed. As time was running out, I placed the order and sent a message to DressFirst House Customer Service Department. They IMMEDIATLEY replied and GUARENTEED that the replacement dress would arrive days before my daughter's wedding.
Thank you DressFirst House for the A+ Customer Service and Top Quality Dress.
DressFirst is the ONLY place I will shop for a formal dress. The dress is Amazing! - I am keeping this dress because of the detail and quality. As I lose weight, I am in hopes to be able to wear it for the next wedding I attend.