This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order (See Tailoring Time). By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I return or cancel the dress if I change my mind?
A: Each dress is made to order in DressFirst, including standard size dresses. The custom nature of our dresses means our cancellation and Return Policy is stricter than other items, so it's important to order carefully.
Q: How long can I receive my item?
A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.
Q: How can I make sure I order the correct size and fit?
A: Compare your unique measurements with DressFirst's size chart and measuring guide. By selecting "Custom Size", your dress will be personally tailored for your exact fit.
Q: Can I order this dress in a different style/fabric/length?
A: Please understand that each dress is carefully tailored to match exactly what you see in the photos, so unfortunately we are unable to modify the fabric/length in any way. Currently, the two acceptable changes are removing the trains and adding spaghetti straps, only for dresses with simple designs.
Hello, I would reorder petticoat (037004074) and Satin Upper High Heel Closed-toes With Bowknot Fashion Shoes (047005609) size 39. do I have to pay the shipping again? let me know soon please..thank you.
Hi , does the dress require an additional petticoat?
Can you tell me if a corset is already in this dress?
If it is, can you tell me if it is easy to remove and use my own customer made corset?
My wonderfull dress has just arrived and I´m really happy and satisfied with it. I was VERY sceptical at first, ordering a wedding gown in the internet! So I ordered two pieces of extra fabric and the colour swatch first. But the fabric (satin) is exactly the same as in my local bridal shops! As my skin is very pale, I decided for the colour "Ivory" instead of white. It fits perfectly, a shiny soft tone, something between white and just a little hint of silvery creme.
The second fabric I ordered, "Daffodil" was to dark-creme-yellow for a wedding dress, in my opinion.
The lace is also very nice. As I ordered the arms extra-wide to use them for professional ballroom-dancing, they arrived really long and wide! But they can easily be altered by my tailoress. I expect that I have to get this dress altered nevertheless, as my wedding is in 9 month and I try to loose some weight. In addition, my tailoress and I added 2 cm to every measurement to be extra carefull. It really wasn't neccessary, because the dress would have fittet better without it. As you close this dress with some straps in the back, it is very flexible if you lose or gain a centimeter around your belly.
What you can't see at the foto very good is the circumstance, that the dress is richly and beautifully embroiderd at the top, the Chapel and expeccially at the right side, where the ruffles come together. I think the embroidery is much more prominent than my idea from the picture - but nice and luxury.
As couldn't decide, I ordered two petticoats with the dress:
Nylon Floor-length Wedding Petticoats (037004074) (which they recommended somewhere) and Petticoat (037005376). I will wear the second one, which is ultimative wide and extra-fat, because I like to feel like a princess on my special day. But the other one would be okay, too, a little less dramatic:-)
The fabrication process and shipping (I ordered priority) was extraordinary fast - it took about 12 days, before the dress arrived in Germany.
What I totally forgot was the fact, that I had to pay duty and taxes on my purchase:
I had to pay 92 Euro directly to the post-man (in total I ordered the dress, two petticoats, two tiaras, a clutch and a garment bag).
I really can recommend Jen-Jen-House and expecially this beautiful wedding dress!
I wish every bride a joyfull and relaxed virtual shopping-tour and a gorgeous wedding!
Reply by DressFirst.com
Thanks for shopping at DressFirst.com!
We are so glad to hear that our effort has made you a happy customer. And we look forward to making more beautiful dresses for you in the near future!
mi pregunta es la siguiente. próximamente me voy a casar y he visto demasiados vestidos de novia pero no me han gustado... entre a su pagina y me gustaron varios vestidos necesito saber donde puedo ir a verlos ya que vivo en Bello - Antioquia...COLOMBIA y no veo información para contactarlos.
gracias por la colaboración prestada
I received my order on the 11th of August (after placing my order on the 4th of August). The dress is stunning, it was a custom made order and it fits beautifully.
The fabric is lovely and the details of the beading and lace are stunning. I will be recomending you to anyone I know who is getting married and will be placing my orders for the bridesmaids dresses with you too.
Thank you so much again for your hard work and great customer service.
Habe soeben mein Kleid erhalten. Es ist wirklich sehr schön und genau so wie auf der Homepage!!
Bin total begeistert. Alles hat super funktioniert. Die Anfragen werden prompt beantwortet und der Versand geht auch schnell! Top!
Reply by DressFirst.com
vielen Dank für Ihren Einkauf bei DressFirst.com.
Vielen Dank für Ihre nette Komplimente. Wir freuen uns sehr, dass Sie so zufrieden und glücklich mit unserem Kleid sind. Wir werden uns immer weiter um eine schöne und bessere Anfertigung & rechtzeitige Lieferung bemühen.
Wir freuen uns auf Ihren nächsten Besuch und wünschen Ihnen einen schönen Tag.
Hola Buen Dia... Me interesa este vestido quisiera saber garantias de envio y pago
, si es viable enviarse a destino Bucaramanga - Colombia. Gracias
Hi, is it possible to see more close-up pictures of this dress? And perhaps pictures of the dresses you made for the girls who were very happy with the dress you made for them? I would also like to ask whether you have a sample of the lace yet? Thanks!
I ordered this dress last week and it arrived today.
up to two or three things I'm really happy.
it is a little too long, and the sleeve are too far.
in places where the flowers go over the fold, it is not sewn properly.
I hope it can change a cutter.
I can not send back. the duty is too expensive.
anyway thanks for the quick processing.